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Privacy Policy

 

1. Purpose Of Our Policy

Maono Music (we, us or our) has adopted this Privacy Policy to ensure that we have standards in place to protect the Personal Information that we collect about individuals that is necessary and incidental to:

 

  • Providing the system and services that we offer; and

  • The normal day-to-day operations of our business.

 

1.2 This Privacy Policy follows the standards of both:

 

  • The regulations and principles set by the European Union’s General Data Protection Regulation (GDPR) for the handling of Personal Data.

 

1.3 By publishing this Privacy Policy, we aim to make it easy for our customers and the public to understand what Personal Information we collect and store, why we do so, how we receive, obtain, store and/or use that information, and the rights of control an individual has with respect to their Personal Information in our possession.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information we collect

Without limitation, the type of information we may collect is:

 

3.1 Personal Information. We may collect personal details such as an individual’s name, location, date of birth, nationality, family details and other information defined as “Personal Information” in the Privacy Act that allows us to identify who the individual is.

 

3.2 Contact Information. We may collect information such as an individual’s email address, telephone numbers, third-party usernames, residential, business and postal address and other information that allows us to contact the individual.

 

3.3 Financial Information. We may collect financial information related to an individual such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual and/or provide them with our services.

 

3.4 Statistical Information. We may collect information about an individual’s online and offline preferences, habits, movements, trends, decisions, associations, memberships, finances, purchases and other information for statistical purposes. 

 

3.5 Information an individual sends us. We may collect any personal correspondence that an individual sends us, or that is sent to us by others about the individual’s activities.

 

3.6 We may collect other Personal Information about an individual, which we will maintain in accordance with this Privacy Policy.

 

3.7 We may also collect Non-Personal Information about an individual such as information regarding their computer, network, and browser. Where Non-Personal Information is collected the GDPR do not apply.

4. HOW INFORMATION IS COLLECTED

4.1 Most information will be collected in association with an individual’s purchased Products or Services, an enquiry about Maono Music or generally dealing with us. However, we may also receive Personal Information from sources such as advertising, an individual’s own promotions, public records, blog comments, mailing lists, contractors, staff, recruitment agencies and our business partners.  

In particular, information is likely to be collected as follows:

  • When an individual provides Personal Information as part of purchasing a Product or Service.

  • When an individual supplies us with goods or services.

  • When an individual contacts us in any way;

  • When an individual accesses us physically we may require them to provide us with details for us to permit them such access. 

  • When an individual accesses us through the internet we may collect information using cookies (if relevant – an individual can adjust their browser’s setting to accept or reject cookies) or analytical services and/or Pixel Tags. Pixel tags enable us to send email messages in a format that customers can read and they tell us whether mail has been opened.

4.2 As there are many circumstances in which we may collect information both electronically and physically, we will endeavour to ensure that an individual is always aware of when their Personal Information is being collected.

4.3 Where we obtain Personal Information without an individual’s knowledge (such as by accidental acquisition from a client) we will either delete/destroy the information, or inform the individual that we hold such information, in accordance with the GDPR.

5. How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

6. Log Files

Maono Music follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

7. Cookies and Web Beacons

Like any other website, Maono Music may use 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Note that Maono Music has no access to or control over these cookies that are used by third-party advertisers.

8. Third Party Privacy Policies

Maono Music's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

9. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

11. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Maono Music does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

12. Complaints and Disputes

12.1 If an individual has a complaint about our handling of their Personal Information, they should address their complaint in writing to the details below.

12.2 If we have a dispute regarding an individual’s Personal Information, we both should first attempt to resolve the issue directly between us.

12.3 An individual shall have the right to seek a judicial remedy where he or she considers that his or her rights under the GDPR have been infringed as a result of the processing of his or her Personal Information in non-compliance with the GDPR.

12.4 If we become aware of any unauthorised access to an individual’s Personal Information we will inform them at the earliest practical opportunity once we have established what was accessed and how it was accessed.

13. Contacting Individuals

From time to time, we may send an individual important notices, such as changes to our terms, conditions and policies. Where such information is materially important to the individual’s interaction with us, they may not opt-out of receiving these communications. 

 

14. Contacting Us

All correspondence with regards to privacy should be addressed to: 

maono@maonomusic.com

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